Making the everyday extraordinary

We make the everyday extraordinary. We create positive experiences for our stakeholders, foster an inclusive culture and understand that to flourish, innovation requires different perspectives.

We are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. We understand our responsibilities both as an employer and a member of the communities in which we operate. We are committed to building an inclusive, fair, and open working environment, where everyone is listened to and their uniqueness is celebrated. 

We know that when our colleagues feel that they are included and have a sense of belonging, we can also drive innovation and grow as a company. By measuring how our colleagues experience inclusion at Fiskars Group, we can make sure we are on the right track and take impactful actions. 

Our target: Inclusion Experience within the top 10% of global high-performing companies*. Currently, the global benchmark score for Inclusion Experience is 80. During 2023, two Our Voice surveys – in May and November – were held for our office employees. During May, our overall Inclusion Experience score was 72, which formed our baseline, and during November it was 70 – a slight decrease by 2 points. 

* Current benchmark: 80 (Q2/2023). The benchmark score is updated every 6 months with the latest data and might change depending on how the global benchmark develops. 

Making the everyday extraordinary

– We are committed to the UN Global Compact (UNGC) and to mitigating any human rights related risks. In addition, we are committed to adhering to the core conventions of the International Labour Organization (ILO) and the OECD guidelines for multinational enterprises.
– We have an active and open dialogue with our stakeholders and we support local communities. In 2023, we invested EUR 625,000 in local communities.
– We monitor the commitment and well-being of our employees through Our Voice employee surveys, and take the necessary action when we notice any deficiencies.
–… – We are committed to the UN Global Compact (UNGC) and to mitigating any human rights related risks. In addition, we are committed to adhering to the core conventions of the International Labour Organization (ILO) and the OECD guidelines for multinational enterprises.
– We have an active and open dialogue with our stakeholders and we support local communities. In 2023, we invested EUR 625,000 in local communities.
– We monitor the commitment and well-being of our employees through Our Voice employee surveys, and take the necessary action when we notice any deficiencies.
– We organize training courses on equality, diversity and human rights. We are also developing networks for our employees, such as the LGBTQ+ group and the Women in business group.
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Human rights

We respect and uphold human rights in everything we do and expect the same from others.

As a participant in the United Nations Global Compact (UNGC), we are committed to mitigating any human rights related risks and harmful practices. We actively work against corruption and bribery. We have conducted a human rights assessment to better understand the gaps, risks and opportunities to develop a human rights due diligence program.

The Fiskars Group Code of Conduct offers a detailed description of our approach to doing business in an ethical way. We regularly train a… We respect and uphold human rights in everything we do and expect the same from others.

As a participant in the United Nations Global Compact (UNGC), we are committed to mitigating any human rights related risks and harmful practices. We actively work against corruption and bribery. We have conducted a human rights assessment to better understand the gaps, risks and opportunities to develop a human rights due diligence program.

The Fiskars Group Code of Conduct offers a detailed description of our approach to doing business in an ethical way. We regularly train all our people in matters related to human rights, including working conditions, labor rights, anti-corruption and bribery, and safety at work. During 2023 we participated in the Business & Human Rights training program, organized by the UN Global Compact. The program provided useful tools for further developing our Human Rights Due Diligence process. We identified and prioritized potential and actual human rights impacts connected to our business, and developed high level action plans. Rather than creating a new separate process, we have worked to integrate human rights management into our existing processes, ESG strategy, and management.

We expect the same values and high ethical standards from our suppliers and partners. The Fiskars Group Supplier Code of Conduct outlines the standards all our suppliers and partners must meet in order to do business with us.
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Fair and equal workplace

Our values are guiding our everyday decisions. We recognize that commitment to diversity and inclusion is an ongoing journey. It requires constant willingness to listen, discuss and develop our operations. We are dedicated to creating and maintaining a truly inviting and inclusive culture, while diligently working to eliminate bias and prejudice within our company and the communities we serve.

During 2023, we also set our fifth ESG target measuring our employees’ inclusion experience to build an inclusive, fair, and open working environment. The target is to be within the global… Our values are guiding our everyday decisions. We recognize that commitment to diversity and inclusion is an ongoing journey. It requires constant willingness to listen, discuss and develop our operations. We are dedicated to creating and maintaining a truly inviting and inclusive culture, while diligently working to eliminate bias and prejudice within our company and the communities we serve.

During 2023, we also set our fifth ESG target measuring our employees’ inclusion experience to build an inclusive, fair, and open working environment. The target is to be within the global top 10% of high-performing companies in terms of inclusion experience.
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Tableware for youth becoming independent

We have been cooperating with SOS Children’s Villages for years in order to support children, young people and families. In Finland, each young person moving from a SOS Children’s Village to their very first own home receives a helping hand from us to get a good start in their new, independent life. The starter package includes quality kitchenware from Fiskars and beautiful tableware from Iittala and Arabia.

In addition, consumers have been able to make a donation to SOS Children’s Villages annually in our Iittala stores in Finland. In 2023, we committed to raising funds, at l… We have been cooperating with SOS Children’s Villages for years in order to support children, young people and families. In Finland, each young person moving from a SOS Children’s Village to their very first own home receives a helping hand from us to get a good start in their new, independent life. The starter package includes quality kitchenware from Fiskars and beautiful tableware from Iittala and Arabia.

In addition, consumers have been able to make a donation to SOS Children’s Villages annually in our Iittala stores in Finland. In 2023, we committed to raising funds, at least EUR 10,000, for SOS Children’s Villages Apuu chat, a well-known online chat that helps tens of thousands of children and young people every year. In the chat, kids can get help for difficult situations or speak to a trusted adult.
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Handcrafted glass know-how inscribed to UNESCO’s Represenative List of the Intangible Cultural Heritage

Knowledge, techniques, and skills related to handcrafted glass were added to UNESCO’s Representative List of the Intangible Cultural Heritage of Humanity on 6 December 2023. The Finnish Glass Museum initiated the application in Finland and coordinated the project for ten years. The acceptance of this multinational application paid homage to the glassmaking tradition, tradition bearers, and the entire Finnish glass sector. Iittala Glass Factory was closely involved in the implementation of the Finnish part of the application.

Moomin Arabia continues its collaboration with the Red Cross

Mooments of kindness is a collaboration celebrating friendship and kindness. The collaboration between Moomin Arabia and the Red Cross started in 2022 and continued in 2023. The collection includes a mug, plate, bowl, and saucer with Tove Jansson’s original illustrations for the Finnish Red Cross from 1963. The collection has been available in Finland, Sweden, Norway, Denmark, and Japan, and for each sold item, we have donated EUR 1 to national Red Cross offices. In 2023, the campaign collected EUR 176,293 for the Red Cross.

Health and safety

Our employees have the right to a safe working environment, every day.

Our target is that we have zero accidents. We encourage everyone to take responsibility for their own safety and that of others. The promotion of health and safety is also an integral part of our management system, and almost all our sites are covered by the ISO 45001 standard. We are working to expand this standard to cover all our manufacturing units and distribution centers.

We expect our management teams to carry out regular health and safety performance reviews to ensure sufficient resourcing and to make continuous health and safety improvements an integral part of our culture.

We actively promote a culture of zero harm and believe that safety is our shared responsibility. We continuously strive to reduce incidents, increase hazard awareness, promote safety observation, and good practice reporting for all employees. Identifying hazards is an essential step in controlling health and safety risks. Risk is a combination of the probability and severity of consequences of a hazardous activity or task. We have procedures for hazard identification and risk assessments to continuously improve health and safety in the workplace. 

Our target: Zero harm with zero LTAF (Lost time accident frequency)

Health and safety

– The majority of Fiskars Group sites comply with the ISO 45001 standard. We are working to expand the standard to cover all our manufacturing units and distribution centers.
– We regularly audit our suppliers. In 2023, we carried out 62 sustainability audits for suppliers.
– Every year, we organize a safety week with the aim of promoting occupational safety and health and involving every employee in preventing dangerous situations.
– We provide a secure and anonymous channel through which employees and our suppliers’ employees can report violations and unethical behavior… – The majority of Fiskars Group sites comply with the ISO 45001 standard. We are working to expand the standard to cover all our manufacturing units and distribution centers.
– We regularly audit our suppliers. In 2023, we carried out 62 sustainability audits for suppliers.
– Every year, we organize a safety week with the aim of promoting occupational safety and health and involving every employee in preventing dangerous situations.
– We provide a secure and anonymous channel through which employees and our suppliers’ employees can report violations and unethical behavior.
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Safety Week 2023

We facilitated our sixth annual Safety Week in September 2023. Fiskars Group Safety Week involves all sites, from manufacturing units and distribution centers to office locations and retail shops. All locations are encouraged to choose one day or the whole week to focus their attention on health and safety. The week is dedicated to foster teamwork and learning while prioritizing health and safety and environmental awareness in our company. This year, our Safety Week centered around acting for safety 365 days of the year, with the theme I Care: Safety365. Safety is not just a word or a policy. … We facilitated our sixth annual Safety Week in September 2023. Fiskars Group Safety Week involves all sites, from manufacturing units and distribution centers to office locations and retail shops. All locations are encouraged to choose one day or the whole week to focus their attention on health and safety. The week is dedicated to foster teamwork and learning while prioritizing health and safety and environmental awareness in our company. This year, our Safety Week centered around acting for safety 365 days of the year, with the theme I Care: Safety365. Safety is not just a word or a policy. At Fiskars Group, it is a commitment we make to ourselves and to each other, every day, throughout the year.
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Machine safety

Our global machine safety project was launched in 2023 and focuses on elevating awareness surrounding machine safety among operators, supervisors, management, engineers, and maintenance workers. The machine safety project objectives have included ensuring we are compliant with legislation and regulations relating to machine design and modification in our factories. External training was provided to key safety representatives from our factories, then internally, training was cascaded down to the factory teams. By the end of 2023, three of our manufacturing units have had machine safety audits t… Our global machine safety project was launched in 2023 and focuses on elevating awareness surrounding machine safety among operators, supervisors, management, engineers, and maintenance workers. The machine safety project objectives have included ensuring we are compliant with legislation and regulations relating to machine design and modification in our factories. External training was provided to key safety representatives from our factories, then internally, training was cascaded down to the factory teams. By the end of 2023, three of our manufacturing units have had machine safety audits that have been conducted to identify any hazards around existing machines, employee conduct, and the workplace environment around the machines. With the results of the machine safety audits, investment plans have been drawn up to improve machine safety as we move towards the future.
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To learn more about our sustainability commitments, targets, and actions, please see our Sustainability Report 2023.